LETTER: Eatery better than reviewer suggested

To the editor:

    I will soon be leaving beautiful Logan and Utah State University. Before I go, however, I wanted to tell people about my all-time favorite place to eat in Logan. I took my husband there on our first date, my mother when she was in town for a visit, and myself when I wanted something cheap and yummy to eat. This restaurant is the Pupusería. I was initially pleased when I saw that the Pupusería was getting recognition in the newspaper, however, that pleasure quickly turned to disappointment when I realized that the review was less than favorable. I, therefore, felt responsible to offer a second opinion.

    From the first time I stepped foot into this establishment I have loved the environment, the food and the service. The employees are pleasant and genuine. Like many people, they respond to courtesy and friendliness. I am sure it is difficult for them to operate a business in an English speaking country while they are still in the process of learning the language. Having been in situations where I am the non-native speaker, I appreciate the almost constant concern of making mistakes and the humiliation when mistakes occur. In addition, I have been in a number of similar establishments and, based on my experience, miscommunication can and does occur. While, as customers, we are expecting perfect service and have our every whim catered to, it is important to consider the feelings of others as well and graciously handle the situation.

    I often tell people of my favorite place to eat in Logan – it is cheap, has good food and I recommend the tamales. The food can easily be bought and then eaten at a later time in the day. I especially love how, when you order pupusas for takeout, they provide you with the curtido – pickled cabbage, carrots, jalapeños and onions – and sauce that you put on top of the pupusa. While their service may not be what Americans are used to, their service is in no way inferior. They are fallible human beings, like we are, and are liable to make mistakes. Rather than be judges, we should be sympathizers.

    While in Logan, I have been to a number of eateries, however, the Pupusería is my favorite. Whenever I think of my time in Logan, I will remember the Pupusería with its good food and good service.

Lea Whiteley